- 2019/01/28
Mask Wearing Rules
Mask wearing rules
When it comes to costumer service, it is better when you don't wear a mask.
If you don't need the mask, please take it off. Wear it only when you really need to.
☑ Necessarily ask the person in charge
Ask the person in charge 'Excuse me, can I wear the mask?'.
You can wear the mask only if the person in charge agrees for it.
Moreover, there are different mask rules in different places, so please, follow those rules.
☑ Try to show your facial expression more
Of course, if you wear the mask, people can't see your full face, so we need to care about our facial expression more.
Always remember about eyecontact and just smile more!
☑ Talk a bit louder
When you wear mask, you're not heard as good as without mask so it's important to remember to speak a bit louder so that people you're talking with could hear you well enough.
☑ Wear a mask that looks bright and clean
It doesn't look very good if you wear a black mask at work.
Of course, you can wear it after work, but please, use white mask at work!
☑ Be careful not to make your costumer uncomfortable
There are people abroad that don't like masks.
There is a chance they will feel offended when they see staff wearing a mask.
It such case, it's better to take the mask off and respond to your costumer's request!
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