• 2020/02/05

【Tomonokai programs】FAQ

 (Last modified 2024/11/1)

Before Application

Q. I live in Osaka. Can I apply for programs taking place in Tokyo?

A. We can only consider applications from applicants living in the eligible area.
How to find the eligible area: our program title has brackets stating the eligible area.
For example: 【Kanto】Indoor program with Junior high school students
This would mean Kanto living applicants (Tokyo, Saitama, Chiba, Kanagawa etc) are eligible. 
Reason: we will not be able to cover travel expenses for those who are traveling from an ineligible area.

Q. What kind of programs does Tomonokai have?

A. Broadly speaking, we have 3 types; Outdoor, Indoor and Online programs.

Q. What is my membership number? Where can I find it?

A. Once you register for "t-news for global" membership, within 10days you will start receiving our newsletters.
If you open the newsletter, at the top, next to your name your 6 or 8 digit membership number will be stated.
Please keep your membership number noted somewhere!

After application

Q. When and how can I receive the selection result?

A. Selection time depends on the program, unfortunately we cannot specify the exact date. Every program has different conditions which makes it difficult for us to give you a clear answer to this question. We are trying our best to finalize selection as soon as we can. We are sorry if there any inconvenience caused.

We will inform you the results by email.

Q. After applying, if I have to cancel my application/participation due to unavoidable situations (e.g. additional university classes, sudden health problems), what should I do?

A. Please fill the form below.

https://docs.google.com/forms/d/e/1FAIpQLSdiBqefN-XBVRWiFCtkiwx-3DQOFln32CAV0aeg9XBtU44xLg/viewform?usp=sf_link

If you are already offered the position, please DO NOT use this form but contact us immediately (If it is within 3days of the program date, please call us!)


After the Job offer

Q. What kind of presentation should I make for Indoor programs?

A. Usually we send our original template to participants after the job offer. Please download and follow the instructions in the template!

Q. What happens next once I am offered the job?

A. Further instructions will be sent by email. We share all the information by email, so please check your email inbox regularly. e.g. job offer, presentation guidelines, details of programs. Please check your SPAM folder too.

Q. Can I use my friend's/partner’s bank account for receiving the payments? Is it okay to use an International bank account, not a Japanese one?

A. Unfortunately, no. We can only pay to your own Japanese bank account, not anybody else's.

Q. What is the International students' role in Tomonokai programs?

A. We would like to ask you to become an active communication leader.

Q. How do I get to the meeting place on the program day?What transportation methods should I use on the program day?

A. Please use public transportation methods e.g. busses, trains (not taxis and express trains). If other methods need to be taken to get to the program, we will inform the participants by email beforehand, so please follow the instructions.

Q. Can I speak Japanese during Tomonokai's program?

A. In English speaking programs, Japanese is prohibited. On the other hand in some programs Japanese skills may be required. Each program is different so please check the "Requirements" for language rules before you apply.

Q. How many people are in a group in Tomonokai's program?

A. There are usually 5-8 Japanese students and 1-2 international students in one group.

Q. If I have any troubles or questions during the program, what should I do?

A. In our Indoor programs, our staff will be there to support you! In our Outdoor programs, we will share you our emergency contact number before the program. Please do not hesitate to contact us for support or to ask us questions.

After joining the Program

Q. After joining the program, if I need to leave Japan suddenly, what should I do?

A. If you are leaving Japan completely (not planning to come back, closing your bank account), please contact us immediately.

Q. When is the payday?

A. 25th of the following month of the program. For example if you join programs in January, the payday will be February 25th (If the 25th is a Saturday, Sunday or a holiday, it will be the day before the 25th.)

Q. How do I get my reimbursement?

A. After the program, we will send you the "Expense Claim" email. We will ask you to submit your bank details in this email too.
For what expenses are reimbursable - please read the "Payments" section (and if you are offered the job - all our update emails).

General Inquiries

Q. What are the requirements for Tomonokai's programs?

A. Requirements for Tomonokai intercultural programs:
https://www.tnews.jp/entries/35625

Q. What is Tomonokai's Privacy Policy?

https://www.tnews.jp/entries/36084

Q. How often do you have programs?

A. It depends on the season - sometimes we have a few in a week, sometimes once a month. For that reason, we recommend members to check our newsletters for the latest information.

Q. How do I introduce my friends to Tomonokai?

A. Please ask your friend to book an online interview with us.
https://tomonokaiinterviewteam-1.youcanbook.me

Q. Where and how do I get information on new programs?

A. From this following link or from our newsletters please!
https://www.tnews.jp/keyword/2837

Q. What are Tomonokai's COVID-19 Safety Measures?

A. From this following link please:
https://www.tnews.jp/entries/36511

Q. What should I wear for the interview and for the programs?

A. For both, a casual and comfortable outfit would be totally fine (e.g. T-shirt and jeans). The only rule: outfits that expose too much skin would be inappropriate.

Q. Can I apply for Tomonokai's programs even if I do not have any experience in joining intercultural exchange programs/teaching younger people?

A. Yes! We look forward to your application, and having an interview with you.

Q. How do I unsubscribe from Tomonokai’s newsletters?

Please send us the form below:

https://forms.gle/PPTNVyWLmUYrUnYdA

There are some changes in my profile (VISA status, length of stay, attending a new university etc.). How do I update my registered profile?

Please send us the form below:

https://global-program.com/changing-information/